Area Manager - Amazon Fresh, Fulfillment Center & Operations Management

Job Summary:

As an Area Manager for Amazon Fresh at our Fulfillment Center, you will oversee and manage day-to-day operations to ensure efficiency, productivity, and a seamless experience for our customers. This is an excellent opportunity for a dynamic individual looking to thrive in a fast-paced environment. You will lead a team, manage fulfillment processes, and contribute to the growth and optimization of Amazon Fresh, a critical part of Amazons mission to be Earths most customer-centric company.

Key Responsibilities:

• Operations Management: Supervise and manage day-to-day fulfillment center operations for Amazon Fresh, ensuring high productivity levels while meeting safety, quality, and delivery targets.
• Team Leadership: Lead, develop, and motivate a team of associates and managers to achieve performance goals, improve work practices, and maintain a positive work culture.
• Process Improvement: Identify areas for process improvement and implement solutions that increase operational efficiency, reduce costs, and improve quality.
• Customer Focus: Ensure Amazon Fresh orders are fulfilled on time and meet quality standards, enhancing customer satisfaction.
• Performance Monitoring: Use data and key performance indicators (KPIs) to monitor operational performance and take proactive actions to address challenges.
• Training & Development: Provide ongoing training and development for team members, ensuring they are equipped with the knowledge and skills required for their roles.
• Safety & Compliance: Ensure compliance with safety, quality, and operational procedures in all aspects of fulfillment operations.

Required Skills and Qualifications:

• Bachelors degree in Business, Operations Management, or related field.
• Proven leadership experience in a fast-paced, operations-focused environment.
• Excellent problem-solving skills, with the ability to make data-driven decisions.
• Strong communication skills, both verbal and written, to interact with team members, senior leadership, and customers.
• Experience with inventory management, logistics, and fulfillment center operations.
• Ability to manage multiple priorities simultaneously and meet deadlines.
• High attention to detail and ability to work under pressure.

Experience:

• Minimum of 3-5 years of management experience in operations, logistics, fulfillment, or a related field.
• Experience in managing large teams in a high-volume environment is highly desirable.
• Prior experience in an Amazon Fresh or e-commerce environment is a plus.
• Demonstrated success in process improvement, operational efficiency, and team development.

Working Hours:

• Full-time position with flexibility to work varying shifts, including nights, weekends, and holidays, depending on operational needs.
• Willingness to work in a fast-paced, dynamic work environment is required.

Knowledge, Skills, and Abilities:

• In-depth knowledge of fulfillment center operations, including inventory management and order fulfillment processes.
• Strong organizational skills with the ability to manage multiple teams and tasks.
• Ability to utilize operational data and tools to make informed decisions and drive improvements.
• Sound understanding of safety protocols and quality standards in a fulfillment environment.
• Ability to adapt quickly to changes in operational demands or customer expectations.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including health, dental, and vision insurance.
• 401(k) with company matching.
• Paid time off (PTO), including vacation days, sick leave, and holidays.
• Employee discount on Amazon purchases.
• Opportunities for career growth and professional development within Amazon.
• Access to wellness programs and resources.

Why Join Us:

• Growth Opportunities: At Amazon, we are committed to offering career growth opportunities and helping you advance in your career.
• Impactful Work: Join a team that is transforming the future of e-commerce and customer service with Amazon Fresh.
• Dynamic Environment: Thrive in a fast-paced, innovative, and challenging environment.
• Inclusive Culture: We embrace diversity and offer an inclusive workplace where every voice is heard.

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications via the Amazon Jobs portal. Be sure to highlight your leadership experience and ability to work in a dynamic and results-driven environment.