Netflix Customer Service Remote Jobs – (Apply Now) – Riverside, CA
Posted 2025-08-19
Remote, USA
Full Time
Immediate Start
Netflix is currently hiring Remote Customer Service Representatives in Riverside, California, to support its global community of subscribers. This position is ideal for individuals who are tech-savvy, detail-oriented, and passionate about providing outstanding customer support—all while working from the comfort of home.
Position Summary
As a Customer Service Representative, you will be the primary point of contact for Netflix users, helping them resolve billing inquiries, streaming issues, and account questions. You’ll receive full training and work as part of a virtual support team committed to delivering quick, helpful, and friendly service.
Key Responsibilities
- Handle incoming customer contacts via phone, chat, and email.
- Troubleshoot streaming, billing, or device compatibility issues.
- Guide customers through Netflix platform features and account management.
- Escalate complex issues appropriately while maintaining a customer-first attitude.
- Log all customer interactions accurately in the system.
Required Qualifications
- Must reside in or near Riverside, CA.
- High school diploma or GED.
- Strong written and verbal communication skills.
- Able to work independently in a remote setting.
- Basic technical proficiency with web-based tools and software.
- Quiet and distraction-free workspace with a stable internet connection.
Benefits and Compensation
- Competitive hourly wage with growth potential.
- Remote, full-time schedule with flexibility.
- Health, dental, and vision insurance.
- Paid training, holidays, and vacation.
- Career development and advancement opportunities within Netflix.
How to Apply
To apply, go to Netflix’s official careers website, search for Remote Customer Service Jobs in Riverside, CA, and follow the instructions to submit your application. Selected applicants will be invited for a virtual interview.
Netflix is committed to diversity and inclusion and welcomes candidates from all backgrounds.
Position Summary
As a Customer Service Representative, you will be the primary point of contact for Netflix users, helping them resolve billing inquiries, streaming issues, and account questions. You’ll receive full training and work as part of a virtual support team committed to delivering quick, helpful, and friendly service.
Key Responsibilities
- Handle incoming customer contacts via phone, chat, and email.
- Troubleshoot streaming, billing, or device compatibility issues.
- Guide customers through Netflix platform features and account management.
- Escalate complex issues appropriately while maintaining a customer-first attitude.
- Log all customer interactions accurately in the system.
Required Qualifications
- Must reside in or near Riverside, CA.
- High school diploma or GED.
- Strong written and verbal communication skills.
- Able to work independently in a remote setting.
- Basic technical proficiency with web-based tools and software.
- Quiet and distraction-free workspace with a stable internet connection.
Benefits and Compensation
- Competitive hourly wage with growth potential.
- Remote, full-time schedule with flexibility.
- Health, dental, and vision insurance.
- Paid training, holidays, and vacation.
- Career development and advancement opportunities within Netflix.
How to Apply
To apply, go to Netflix’s official careers website, search for Remote Customer Service Jobs in Riverside, CA, and follow the instructions to submit your application. Selected applicants will be invited for a virtual interview.
Netflix is committed to diversity and inclusion and welcomes candidates from all backgrounds.