Danish Speaking Client Support Specialist

<p>Patrique Mercier Recruitment FR is pleased to announce an opening for a Danish Speaking Client Support Specialist. This role is perfect for individuals who are dedicated to providing excellent customer service and are eager to support Danish-speaking clients with their inquiries in a positive and efficient manner.</p><br><h3>Responsibilities</h3><ul> <li>Provide outstanding support to Danish-speaking clients across various communication channels, including phone, email, and live chat.</li> <li>Manage customer inquiries related to products, services, and account issues with professionalism and care.</li> <li>Troubleshoot customer concerns and deliver timely and effective solutions to ensure satisfaction.</li> <li>Accurately document all customer interactions in the CRM system for streamlined follow-up.</li> <li>Collaborate with team members to maintain high service standards and enhance the customer experience.</li> <li>Identify opportunities for improving support processes and participate in discussions to optimize customer service.</li> <li>Stay updated on product offerings to provide relevant and accurate information to clients.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in Danish and English, both written and spoken.</li> <li>Previous experience in customer support or a similar role is desirable.</li> <li>Strong communication and interpersonal skills.</li> <li>Proficient in problem-solving with a focus on customer satisfaction.</li> <li>Able to multitask effectively in a fast-paced environment.</li> <li>Familiarity with CRM systems and standard computer applications.</li> <li>Passionate about providing outstanding customer service and client support.</li> </ul><p><strong>Benefits</strong></p><ol> <li>Competitive Monthly Salary</li> <li>Monthly Performance Bonus</li> <li>Fully Paid Training</li> <li>Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )</li> <li>Health Insurance</li> <li>Private Health Insurance</li> <li>2 Extra Salaries Per Year</li> <li>And Much More...</li> </ol>