Senior Associate, Enterprise Operations - Japanese Bilingual

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAt Kyndryl, you're not just taking a job - you're stepping into a career where your voice matters, your ideas are heard, and your growth is a priority. If you're looking for a role where you can make a real impact, collaborate globally, and grow into a future leader, this is the opportunity for you.As a Japanese Bilingual Senior Associate in Enterprise Operations, you'll be the backbone of our operational excellence - ensuring that our teams run smoothly, our clients feel supported, and our global standards are upheld. You'll work with a diverse, high-performing team and be empowered to take ownership of your work from day one.What You'll Be Doing1. Own the Operational RhythmYou'll coordinate logistics and technical setups for team meetings, events, and equipment - ensuring everything runs like clockwork. You'll work independently, prioritize tasks, and keep things moving with minimal direction from the GA Manager.2. Collaborate Globally, Lead LocallyYou'll proactively partner with Executive Administrative Assistants (EAAs) across regions, sharing knowledge and aligning on upcoming tasks. You'll also act as a mentor to peers at Band 4 and 5, guiding them on office protocols and expectations.3. Be a Trusted AdvisorYou'll stay informed about Kyndryl's evolving landscape and act as a go-to resource for your team and stakeholders. Your ability to manage complexity, communicate clearly, and lead with accountability will make you indispensable.Your future at KyndrylThis is a true \"start here, go anywhere\" opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.Required Skills and ExperienceFluent in Japanese and English (spoken and written)Strong communication and professional attitudeProven ability to work independently and manage prioritiesHigh attention to client satisfactionStrong skills in:Calendar managementMicrosoft Word, Excel, PowerPointMicrosoft TeamsConcur/Expense toolsEvent coordinationAI toolsTechnically confident and quick to learn new toolsOpen to change and able to adapt quicklyTakes ownership and follows through on responsibilitiesPreferred Skills and ExperienceExperience mentoring or guiding junior team membersFamiliarity with Kyndryl's GA processes or similar environmentsComfortable working with global teams across time zonesActively seeks learning and development opportunitiesRecognized for handling a heavier workload than peersBeing YouDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Apply tot his job